Shipping Policy

At Cheap Clothing Store, we’re committed to making your family’s shopping experience easy and enjoyable. Whether you’re shopping for kids’ clothing, activewear, or fashion essentials, we want you to love every purchase. Below you’ll find all the details about our shipping options and hassle-free return policy.

Shipping Information

We ship worldwide (excluding some remote areas and parts of Asia). All orders are processed within 1-2 business days before shipping.

Shipping Options:

• Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS – Delivery within 15-25 business days after shipment

Easy Returns & Exchanges

We accept returns within 15 days of delivery for most items in original condition with tags attached. Here’s how our simple return process works:

Step 1: Initiate Your Return

Email us at [email protected] within 15 days of receiving your order with:

• Your order number
• Item(s) you wish to return/exchange
• Reason for return
• Whether you prefer a refund or exchange

Step 2: Wait for Approval

Our customer service team will respond within 1-2 business days with return instructions and an RMA number.

Step 3: Package Your Items

Securely pack the unworn, unwashed items with original tags in the original packaging if possible.

Step 4: Ship Your Return

Send the package to our return center at:

Cheap Clothing Store Returns
4554 Canis Heights Drive
Los Angeles, US 90071

Step 5: Processing

Once received, we’ll process your return within 3-5 business days and notify you via email.

Refund Information

• Processing Time: 3-5 business days after we receive your return
• Refund Method: Issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
• Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error
• International Orders: Any customs/duties fees are non-refundable

Exchange Information

• Exchanges are subject to product availability
• If your desired exchange item is out of stock, we’ll issue a refund instead
• You’ll be responsible for shipping costs for the new item unless the exchange is due to our error

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Hats (due to hygiene reasons)
• Kids’ Pajamas and Slippers (unless packaging is unopened)
• Final Sale Items (clearly marked on product pages)
• Items without original tags or showing signs of wear/washing

Damaged or Wrong Items

If you received a damaged item or incorrect product, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return and replacement at no cost to you.

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